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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A popup will show up. It offers comprehensive info about all the actions that you can perform on the given page. Each pop-up menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive assortment of instructional video clips clarifying how to use our Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you need, take a look at our comprehensive FAQ database, which comprises questions asked by real persons and provides practical solutions. We frequently "revamp" our Frequently Asked Questions database with new articles in an attempt to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can touch base with our great team of tech support engineers available 24x7 and eager to assist you with any query. Each trouble ticket you submit will be responded to in less than one hour (the average support ticket response time is only twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 220229

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com